CHROME HEARTS HATS

Refund, Return & Cancellation Policy

Thank you for shopping with us.

Please read our policy carefully before making a purchase.

Nature of Products:

All items sold on this website are pre-owned (used) and may show signs of wear. Items are sold “as-is” unless otherwise stated.

---

Cancellations:

Orders can only be canceled within 12 hours of placing the order. After this period, orders may already be processed and cannot be canceled.

---

Returns:

We accept returns only if:

- The item arrives damaged, OR

- The item is significantly different from the description

You must contact us within 3 days of delivery to request a return.

Returned items must be in the same condition as received.

---

Refunds:

Once your return is received and inspected, we will notify you of approval.

If approved:

- Refunds will be sent to your original payment method

- Processing time: 5–10 business days

---

Non-Returnable Items:

Due to the nature of used items, products sold “as-is” are not eligible for return unless defective or misrepresented.

---

Contact Us:

If you have any questions, please contact us at:

[ support@remotepathgroups.com ]

Shipping Policy

Thank you for shopping with us.

All items sold on our website are pre-owned (used) and carefully handled before shipping.

Processing Time:

Orders are typically processed within 1–5 business days after payment is received.

Shipping Time:

Delivery times may vary depending on your location and the shipping carrier. Estimated delivery is usually between 5–10 business days, but delays may occur due to external factors.

Shipping Costs:

Shipping fees are calculated at checkout unless otherwise stated.

Order Tracking:

Once your order has been shipped, you will receive a tracking number (if available).

Delays:

We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect addresses provided by the customer.